USO
Customers / USO
Industry
Automation With Coupa Frees Time To Focus On USO Mission
Moving from paper-based procurement to cutting edge technology with Coupa made the USO procurement program more visible, flexible, efficient, and timely, enabling significant savings.
Company Overview
USO is the leading organization serving US military personnel in active service and in transition to civilian life.
Headquarters
Arlington, VA
Employees
100-500
Customer Website
Value as a Service
75%
Decrease in Invoice Process Time
$136K
in Process Savings
86.6%
PO-Backed Invoice Spend
Challenges
Paper-based purchasing system was cumbersome and slow.
Centers used to spend too much time managing invoices rather than focused on their mission.
A lack of visibility made it inefficient to compare vendor performance.
Results
The system is now simple, using technology to create reports, prepare dashboards, and view spend.
Now centers can manage the mission instead of time-consuming invoices.
Spend has more visibility for analyzing business and vendor performance.
"The goal came from Coupa analytics. There is an option for nonprofits, so now I can actually benchmark against that particular community."
