Coupa Blog

Coupa is a company of talkers, passionate about sharing tips, tricks and advice for improving finance and procurement and saving companies of all sizes time and money. But we’re not the only people with opinions and ideas. We’d love to hear from you so join the conversation!

 

Benchmarks and Beyond: A super simple way to score customer service

In my previous post, I talked about why procurement groups should be looking beyond the traditional metrics of cost savings and process efficiency. They should be measuring themselves using a four-part balanced scorecard that also includes metrics around customer service and organizational development. Today, I’d like to share a simple…Read blog post

Benchmarks and Beyond: A balanced scorecard helps procurement soar

Early in my career, when I was in the procurement group at Sun Microsystems, I had the privilege to watch our group leader successfully introduce the balanced scorecard, first to our group and then to the entire company. This was a new concept at the time--or maybe not so…Read blog post

Dodging the perils of point solutions in the world of postmodern ERP

Back in the late ‘90s and early 2000s, ERP systems ruled the enterprise technology landscape. The thinking then was that megasuites offered by ERP vendors would extend beyond manufacturing and financials, and eventually tie together all of a company’s business processes. As technology has evolved and we’re shifting toward…Read blog post

3 big reasons why spend management should live outside the ERP

Back in the early ‘90s, ERP systems revolutionized manufacturing and supply chain management, giving companies an automated way manage the end-to-end process of purchasing raw materials to production to shipping to revenue. Today, ERPs have cemented their place as core systems to manage direct supply chain spending, production and financial…Read blog post

4 Proven Spend Management Benchmarks You’ll Want to Reach For

Spend management, which is the management of the business process that encompasses everything from sourcing goods and services, to setting up contracts, to paying suppliers—impacts nearly every employee in a company. When employees buy and pay for the things that they need to do their jobs—everything from copier paper to…Read blog post

Meet the Bloggers

  • Jake Adger

  • Donna Wilczek

  • Tony Darugar

  • Sanket Naik

  • Amit Duvedi

  • J.R. Robertson

  • Gabe Perez

  • Alex Kleiner

  • Kevin Turner

  • Rob Bernshteyn

  • Kira Bernshteyn

  • Nick Chaplin

  • Andy Chiang

  • Jon Goss